Ensure Your SLAs Are Met

To be sure your SLAs are being met you need a simple way to monitor your entire infrastructure. Armed with this deep knowledge you can quickly identify when policy limits are violated and take action to correct the problem.

Let’s look deeper.
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Let’s start by looking at the violation dashboard to see an overview of all current violations.
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Let’s start by looking at the violation dashboard to see an overview of all current violations.
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Here we see a listing of violations that have occurred based on the performance policies that have been defined. Included are details about critically affected resources and also which metric is causing the alert.
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Here we see a listing of violations that have occurred based on the performance policies that have been defined. Included are details about critically affected resources and also which metric is causing the alert.
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Let’s click on DS_SP2_1 and take a closer look at this critical violation.
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Let’s click on DS_SP2_1 and take a closer look at this critical violation.
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That brings us to a view showing the attributes and performance of DS_SP2_1.
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That brings us to a view showing the attributes and performance of DS_SP2_1.
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Here we see that there has been a spike in latency on this data store.
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Here we see that there has been a spike in latency on this data store.
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Here we see that there is a 100% certainty that this spike in latency is caused by the VM disk Cs_exchange_1. Let’s click on it to see more detail.
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Here we see that there is a 100% certainty that this spike in latency is caused by the VM disk Cs_exchange_1. Let’s click on it to see more detail.
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That brings us to a view showing the attributes and performance of the VM drive Cs_exchange_1.
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That brings us to a view showing the attributes and performance of the VM drive Cs_exchange_1.
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Here we see that there has been a spike in latency on this disk.
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Here we see that there has been a spike in latency on this disk.
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We can overlay the total latency of VM_Exchange_1 on the latency of this virtual disk to show a direct correlation in performance degradation.
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We can overlay the total latency of VM_Exchange_1 on the latency of this virtual disk to show a direct correlation in performance degradation.
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So now we have traced the latency violations from the data store to the VM disk to the virtual machine.
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So now we have traced the latency violations from the data store to the VM disk to the virtual machine.
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OnCommand Insight Helps You Improve Customer Satisfaction

With the ability to see how your complete infrastructure is connected and performing you can now quickly zero in on exactly where the problem is and focus on fixing it.

Without a monitoring platform like OnCommand Insight these violations may go undetected and cause critical outages.

Relevant Resources

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Monitoring

Learn more about monitoring in this blog post.

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Worried Your SLAs Are Not Being Met

Watch the demo video.

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